NYC’s small businesses want congestion pricing


New York City’s small businesses depend on quick, smooth and reliable transit for their employees and customers. That’s why small business owners are some of the most enthusiastic supporters of congestion pricing.

Why congestion pricing

These small business owners in Queens, Brooklyn and Manhattan are all suffering because of New York’s transit crisis. Here’s why they support congestion pricing as a way to reduce traffic, modernize transit and boost their bottom lines.

Natasha Saunders, The Ritz Cleaning & Concierge

Saunders’ business relies on her employees using public transportation throughout the day. “We need to plan our business a little bit differently because we have to compensate for the time it’s going to take us to get to clients – the above-normal time it’s going to take us.”

Dominic Stiller, Dutch Kills Centraal restaurant

Stiller explains how transit delays cost his employees time and his business in Queens money. Congestion pricing would mean “the city moves quicker, the delivery of goods moves quicker. I’m itching for it to happen.”

Shunan Teng, Tea Drunk teahouse

Teng’s customers often tell her about their subway frustrations, and she worries that it will hurt her East Village business. She looks forward to the funding that congestion pricing will bring to the subway system and the reduced street traffic. “I think it will make everyone’s life easier.”

Dudley Stewart, The Queensboro restaurant

Most of Stewart’s customers and employees arrive by bus, and bus routes and efficiency would benefit from the reduced traffic and increased transit funding congestion pricing would create. “We need to understand that people traveling by car and creating traffic and congestion is the exact opposite of what small business want. Congestion pricing is definitely one of the things we need to try.”

Kate Davies, YO BK yoga studio

Like many small businesses, Davies’ studios depend on reliable transit during off hours – before and after the traditional work day and on weekends. Today, the MTA runs less off-peak service than it did a decade ago, even though more people are riding during those hours. “Prioritizing the way people are able to get to us actually impacts the whole city. The more great small businesses are in a neighborhood, the more valuable that neighborhood is.”